Screenshot_2020-10-29 Yeastar P-Series PBX System PBX Plus More Yeastar

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A Complete PBX System,
Plus More Possibilities

Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.

• Attractive price/performance ratio
• An easy approach to fill the UC gap
• Experience built for everyone Embrace boundless communications

Linkus UC Clients: Any Device, Anywhere

 

Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.

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• All office extension features
• One number reach on any device
• See the status of your colleagues
• Play voicemails directly
• Click to call from web pages and CRMs
• Level up experience with Linkus Cloud Service

Operator Panel: for More
Effective Call Handling

The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.

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Catering to SME Service Center

Economical Call Center Solution

Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.

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Automatic Call Distribution (ACD)

Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.

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Interactive Voice Response (IVR)

Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.

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Call Recording

Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.

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Queue Panel

View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.

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Wallboard & SLA

For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.

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Analytics & Reporting

Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improvement.

Intelligent Design for
Unparalleled User & Management Experience

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The Full Feature List:
From the Must-Haves to the Nice-to-Haves

 

With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows. The Basic Plan is included in the appliance while the Enterprise Plan requires additional subscriptions.

Basic Plan 

  • Business Features

    AutoCLIP

    BLF Support

    Business Hours & Holidays

    Call Allow/Block List

    Call Recording

    Custom Prompts

    Distinctive Ringtone

    DNIS

    Emergency Number

    Emergency Notifications

    Mobility Extension

    Music on Hold

    MOH Playlist

    Microsoft Teams Integration

    PIN List

    Remote Extensions

    Speed Dial

    T.38 Fax

    Fax to email

    Voicemail

    Personal Voicemail Greeting

    Voicemail to email

  • Telephony Features

    Call Forwarding

    Call Monitoring (Listen/Whisper/Barge-in)

    Call Parking

    Call Pickup

    Call Routing

    Call Transfer (Attended & Blind)

    Call Waiting

    Caller ID

    CID-based & DID-based Call

    Routing

    Conference Rooms

    Dial by Name

    DID (Direct Inward Dialing)

    DOD (Direct Outward Dialing)

    DND (Do Not Disturb)

    DISA

    IVR

    Queue

    Ring Group

    CDR & Basic Reports

  • Administration & Security

    Web-based Management & User Portal

    Dashboard

    Granular User Role

    Extension Bulk Import

    Trunk Bulk Import

    Extension Group

    Built-in SMTP Server

    Event Logs

    Event Notifications

    Network Drive

    Backup and Restore

    Operation Logs

    Secure Communications (SRTP & TLS)

    Troubleshooting

    Security

    • Password Policy Enforcement

    • Auto Defense

    • Static Defense

    • IP Blocklist

    • Security Alerts via Email

  • Unified Communications

    Linkus Mobile Client (iOS & Android)

    Linkus Desktop Client (Windows & MacOS)

    Linkus Web Client

    Click to Call Chrome Extension

    Linkus Select & Dial with Hotkey

    Audio Conferencing

    Unified Messaging

    Operator Panel

    • Unlimited Users

    • Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
    Park, Monitor)

    • Monitor Call Status (Inbound, Outbound, Extension, Parked
    Calls,Ring Group, Queue)

    • Unified Presence

    • Control Extension Presence Status

    • Switch Business Hours

 Enterprise Plan

  • Business Features

    AutoCLIP

    BLF Support

    Business Hours & Holidays

    Call Allow/Block List

    Call Recording

    Custom Prompts

    Distinctive Ringtone

    DNIS

    Emergency Number

    Emergency Notifications

    Mobility Extension

    Music on Hold

    MOH Playlist

    Microsoft Teams Integration

    PIN List

    Remote Extensions

    Speed Dial

    T.38 Fax

    Fax to email

    Voicemail

    Personal Voicemail Greeting

    Voicemail to email

  • Telephony Features

    Call Forwarding

    Call Monitoring (Listen/Whisper/Barge-in)

    Call Parking

    Call Pickup

    Call Routing

    Call Transfer (Attended & Blind)

    Call Waiting

    Caller ID

    CID-based & DID-based Call

    Routing

    Conference Rooms

    Dial by Name

    DID (Direct Inward Dialing)

    DOD (Direct Outward Dialing)

    DND (Do Not Disturb)

    DISA

    IVR

    Queue

    Ring Group

    CDR & Basic Reports

  • Administration & Security

    Web-based Management & User Portal

    Dashboard

    Granular User Role

    Extension Bulk Import

    Trunk Bulk Import

    Extension Group

    Built-in SMTP Server

    Event Logs

    Event Notifications

    Network Drive

    Backup and Restore

    Operation Logs

    Secure Communications (SRTP & TLS)

    Troubleshooting

    Security

    • Password Policy Enforcement

    • Auto Defense

    • Static Defense

    • IP Blocklist

    • Security Alerts via Email

  • Unified Communications

    Linkus Mobile Client (iOS & Android)

    Linkus Desktop Client (Windows & MacOS)

    Linkus Web Client

    Click to Call Chrome Extension

    Linkus Select & Dial with Hotkey

    Audio Conferencing

    Unified Messaging

    Operator Panel

    • Unlimited Users

    • Dispatch Active Calls (Redirect, Transfer, Hang up, Record,
    Park, Monitor)

    • Monitor Call Status (Inbound, Outbound, Extension, Parked
    Calls,Ring Group, Queue)

    • Unified Presence

    • Control Extension Presence Status

    • Switch Business Hours

  • Call Center

    Switchboard-type Queue Panel

    Real-time Metrics on Wallboard

    SLA for Performance Measurement

    Insightful Call Center Reports

  • Linkus Cloud Service

    Must-have for Remote Working

    Private and Secure Tunnel

    Effortless Linkus Server Setup

    Better Linkus Call Quality

What to Expect
in the Coming Months

We have been planning a series of amazing features to the P-Series which will make it a more versatile “PBX-Plus-More” system for SMEs.

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